I cannot find a product in the catalog?

Short answer: Check the filters first (brand, type, style): they are what hides the product most of the time. Otherwise the product may exist in the brand's PDF catalog — in most cases we can add it on request.

The causes, in order

1. A filter is still active. The catalog filters by brand, by type and by style, and a filter set during an earlier search stays in place. Put every filter back on “All” before concluding that the product does not exist.

2. The search is on a different word. Search on a short, generic term — “polo”, “bag” — rather than on a supplier reference or a full commercial name.

3. The product is discontinued. The catalog follows our suppliers' collections: a product available last season may have been dropped. See A product or a color is no longer available.

4. The product is not in our online catalog — but it may still exist. Our online catalog carries only part of what our brands offer: browse the brands' PDF catalogs, and ask us to add the product you are interested in.

The brand catalogs: far more than what you see

Our online catalog does not carry everything our brands offer. In particular, the major sports brands — Joma, Mizuno, Erreà, Erima — release a full collection every year, much wider than what we put online. We publish a selection; the rest exists, and you can browse it.

On the “Catalog” page, the brand logos open their yearly catalog as a PDF:

Joma, Erima, Erreà — one click on the logo opens the brand's catalog.
Mizuno — the logo opens a small menu with two entries, “Lifestyle / Teamwear” and “Martial Arts”.

Browse them freely: these are the brands' complete catalogs, not extracts.

You can ask us to add a product seen in a PDF

If a product in those catalogs interests you, contact us with its reference: in most cases we can add it to our online catalog so that you can put it in your shop.

In other words, do not give up because a product is not on screen. What is actually available is wider than the online catalog.

And the request is not limited to those four brands: they are the ones publishing a yearly collection, but a product from another brand we distribute can be looked at too.

If the product still cannot be found

Contact us with the brand, the reference and the intended use. The catalog is not fixed: depending on the supplier and the volume, a product can be added.

If the catalog does not display at all and a message invites you to try again later, this is not a search problem but a temporary outage. Try again a little later.

Going further

How do I add products to my shop — once the product has been found.