Back to the help center

How do I credit my money pot by bank transfer?

Short answer: Click Add funds, then Credit by bank transfer: DAGOBA's bank details appear. Make the transfer, then tell us — your money pot is credited when the transfer arrives.

Steps

  1. Open the Money Pot page and click Add funds.
  2. Click Credit by bank transfer. The panel shows the account name, the bank, the SWIFT/BIC, the IBAN and the reference to put on the transfer.
  3. Make the transfer from your organization's bank. Choose an instant SEPA transfer: it has been free since 2025 and arrives within seconds.
  4. Tell us once the transfer has gone, with the amount and your organization's name.
  5. We credit your money pot on receipt.
You'll know it worked when: The credit appears in the money pot list once the transfer has been received and recorded by DAGOBA.

Why tell us

A transfer does not arrive carrying your DAGOBA account name: posting it to the right money pot is done by hand. Telling us saves a round trip and shortens the wait.
To release an order that is on hold, card payment is faster: it credits the money pot immediately.

Going further

How do I credit my money pot by bank transfer? | DAGOBA