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The invitation link shows “Invitation expired”

Short answer: The link works once and stays valid for 14 days. Beyond that, an account owner resends the invitation from the person's profile.

The exact message

“Invitation expired — This invitation link is no longer valid. Ask an owner to send you a new one.”

Two causes

Cause What to do
The link is more than 14 days old An owner resends the invitation
The link has already been used The person goes through the login page: their access is already active
An invitation link works once only, for safety. If the person has already signed in, they no longer need it: they ask for a login link from the login page, or set themselves a password.

Resending

The Resend invitation button appears on the profile of anyone still Pending.

Going further

The invitation link shows “Invitation expired” | DAGOBA