How do I close my shop?

Short answer: On simple request and at no cost: contact us and we will close it. This is different from deleting the account, which is requested from the Organisation page and covers your whole account.

Closing one shop

Contact us, giving the address of the shop concerned.
DAGOBA closes it. No fee applies, at opening or at closing.
If orders are in progress, the closing itself waits for them to be handled — see What happens to orders in progress if I close my shop.

Deleting the whole account

This is a different, wider request: it covers your account, and therefore all of its shops, contacts and logos.

Open the Organisation page of the dashboard.
Click "Delete my account".
Confirm in the "Deletion request" window. The system records the request, and a banner then recalls the date it was made.
A DAGOBA administrator handles the request.

If you only want to leave the shop dormant, closing is not needed: a shop with no orders costs nothing. Simply keep the links in place so it is not read as abandoned.

Going further

You'll know it worked when: Your closing request is recorded at DAGOBA, and the shop no longer accepts new orders.