How can my organization pay for an order?

Short answer: In three steps: you allow payment by the organisation on Organisation, the buyer sends their order instead of paying for it, then you settle it from the money pot — or decline it — from the order's details.

The three steps

	What happens	Where
1. You allow it	You tick Allow buyers to send me their orders. While the box is unticked, nothing is offered.	Organisation page, Payment by the organisation card
2. The buyer sends	Instead of paying by card, they click the button that sends the order to your organization. They pay nothing.	The shop, payment page
3. You decide	You settle from the money pot, or you decline. Production only starts on settlement.	Orders page, order details

What it costs the money pot

The amount debited is not the one the buyer saw. If the shop applies a margin, that margin comes back to the money pot in the same movement: what is taken is the Net cost to the money pot, shown in the order's details.

Until you decide, that amount is held back from the money pot's Available balance — promised, not yet spent.

Who does what

Two different roles, not to be confused:

opening or closing the possibility is reserved to the Owner, on the Organisation page;
settling or declining an order needs the Money pot role.

So a treasurer can pay the orders without being able to switch the feature on or off.

If you do nothing

A reminder goes out after 3 days to the admins holding the Money pot role. After 15 days with no decision, the order is cancelled and the buyer is told. Nothing is debited.

Going further

An order is To pay, what should I do — the gesture, step by step.
How does a buyer send their order to my organization — allowing the feature, and what the buyer sees.
How do I decline an order sent for payment
What do the balances on the money pot mean